Home Infusion FAQs

Do You Do Wellness Infusions?

At this time, NuCara Infusion Services does not provide vitamin or hydration infusions to patients at home. Check back soon on options that may be available through our infusion center.

What Do I Do If I have A Question Or Problem?

If you have a question or a problem, concerning your infusion please call us at 512-454-9923. Hours of operation are Monday-Friday 9am - 5pm. If you are calling after normal business hours, there will be a pharmacy technician and pharmacist on call to answer your needs at 512-694-7495.

Will My Insurance Company Cover Home Infusion Services

The vast majority of commercial insurance companies cover home infusion services including the medications, clinical monitoring, and nursing visits. Your benefits will be explained to you prior to starting any services in the home.

Medicare covers some home infusion therapies and are considered on a case by case basis.

How Will I Receive My IV Medications And Supplies

NuCara’s delivery specialist will hand deliver your medications and supplies to you. If you will not be available to accept a delivery we can make arrangements to deliver it early, prepare it for pick up or deliver it to an individual authorized by you the patient. We also offer overnight services via FedEx when applicable.

Will A Nurse Always Be There For All My Infusions?

With thorough training provided to ensure safety and competency, you will be expected to administer your therapy independently, or with the help of a designated caregiver. Home health nursing will be available to handle any issues that may arise with your IV access throughout the treatment course. Additionally a nurse, through the home health agency, and a pharmacist, through NuCara, are available 24 hours a day, 7 days a week to assist you with questions.

What Services Are Normally Included With Home Infusion Therapy

Home infusion therapy is initiated by a prescription from a healthcare provider overseeing a patient’s care. Home infusion therapy involves the administration of medication in a patient’s home, by a trained nurse, patient, or family/friends. We provide all necessary supplies and educational materials needed for your type of infusion therapy, such as administration set, IV site dressings, flushes, connectors and etc. Our staff coordinates care with a local home health agency to provide you patient education and nursing care in your home. Our staff routinely follows up with you and the home health agency, by telephone, to determine that you understand your therapy, how effective it is being, if more supplies are needed, and if there are any changes that we need to be made aware.

What Are The Potential Benefits of Home Infusions

Home infusion is safe, comfortable, and convenient making it a preferred method of therapy for those looking to recover at home especially after a major medical event or have compromised immune systems.

Another benefit of home infusion is the ability for our patients to return to their normal daily activities. For many, this means returning to work, caring for family members or going on vacation. Many insurance companies consider home infusion a more cost-efficient therapy than receiving infusions in a hospital or clinic therefore lowering the patient’s financial responsibility.

What Is Infusion Therapy

Infusion therapy involves the administration of medication through a needle or catheter. It is prescribed when a patient’s condition is too severe to be treated effectively by oral medications. Typically, “infusion therapy” means that a drug is administered intravenously, but may also refer to situations where drugs are provided through other non-oral routes, such as intramuscular injections.