At this time, Nucara Infusion Center is appointment based only and requires a referral from your physician.

Once we have received all necessary documentation from your provider’s office including patient information, medical records, and a prescription order, a member of our staff will reach out to you with next steps.

Appointment time slots at our Infusion Center are scheduled with careful patient consideration in mind and the goal of little to no wait times. Please arrive at your scheduled appointment time to keep waiting areas free for the safety of all. Time to complete new patient forms has been factored into your appointment time slot.

When you arrive, you will be greeted by a member of our infusion team and shown to your chair. If the medication prescribed by your physician is weight-based, we’ll have you stop off at the scale so we can ensure the most accurate dose. Once settled, we’ll start with a set of vital signs. The nurse will perform a brief assessment and one of our infusion team members will start an IV. If your physician has ordered any pre-medications (common examples may include acetaminophen, Benadryl, steroids), these will be administered. Once we obtain IV access, the pharmacy is notified and begins mixing your medication. A pharmacy team member will deliver your medication and the nurse will start your infusion. You will be monitored throughout the infusion with vital signs taken at regular intervals. During your infusion, you are free to watch TV, read, work from a laptop, or simply catch up on some zzz’s. Our recliners have a heated option and there are blankets and pillows available for your comfort. Once your infusion is complete, your IV will be removed and a final set of vital signs will be obtained. Some medications required a post-infusion observation time—if this is the case, your IV will be removed at the end of the observation period prior to departure. Our infusion team will get your next appointment scheduled and you’ll be on your way!

Plan to hydrate well in the days leading up to your appointment to ensure ease of IV access. Please take all medications as prescribed prior to your appointment unless advised otherwise. Be prepared to share or verify a full medication and allergy list with staff at each appointment. If you have been diagnosed with an infection and/or prescribed antibiotics or anti-viral medications prior to your scheduled infusion, please reach out to Infusion Center staff to see if your infusion will need to be rescheduled for your safety.

Infusion Center patients requiring assistance are permitted to bring one guest with them for their appointments. We do ask that any guest accompanying a patient to avoid attending if they are feeling ill to ensure the safety of other patients and our staff.

At this time, we do not offer transportation services for those without reliable transportation but can provide resources to third party transport companies who may even take insurance. Please call us to learn more about these resources and to see if home infusion may be an option for your treatment.

Yes, we do provide self-pay pricing for various therapies. Care Credit is a highly encouraged option for our long term self-pay patients.

Our infusion center staff works closely with drug manufacturer copay programs and assistance foundations to provide patients with resources to help cover high copays. We work with each patient on a case-by-case basis to ensure that costly treatments are accessible. All major credit cards are accepted along with HSA, FSA, and Care Credit.